Client Resources 

a young white man sitting on the floor of his living room next to a couch holding a weight and looking at a computer smiling. He is getting ready to do a virtual workout.

Home Exercise Program

Created by real experts, tailored to your needs. If you’ve received ‘homework’ from your Physical Therapists, Registered Dietitians, Trainers, or Coaches, you can access your personalized home exercise program and treatment plan by logging in below.

Having Trouble Logging In?

Your login information is provided by Physiotec, our home exercise program software. You should receive a link via the email you provided to Experience Momentum. Once you open this link, you’ll be able to access your personalized program directly from the email and view your login information.  If you have questions or concerns, please contact us.

 Pay My Client Bill

Received a clinic statement in the mail or in your email? Click the button below to create an account or login to our patient online bill pay portal.

 Frequently Asked Questions

Physical Therapy

 

Nutrition

 

Massage Therapy

 

Fitness

 

Personal Training

Don’t see what you are looking for or still need assistance? We’ve got you covered! Get in touch with us here.

Cost & Insurance

How Does Billing Work?

After your visit, Experience Momentum submits a claim to your insurance company using the information you provide at registration and the charges deemed by your provider for the visit. 

  • Your insurance company will then process the claim based on your benefit plan, ask for additional information prior to processing if needed, or deny the services. Often times it can take around 30-45 days (about 1 and a half months) for insurance companies to process a claim and send you what is called an explanation of benefits   

  • Some Things to Note: 

  • If we are classified as a preferred provider or a provider who has a contract with your health insurer there will be an adjusted amount on your visits. This amount is not a payment, but rather a write-off or “reduction.” It is based on the contract in place between your provider (us) and your insurance company. Neither you nor the insurance company pays this amount. The provider essentially writes it off (which is why it is sometimes called the provider’s responsibility).  

  • Patient Responsibility may be labeled “Deductible,” “Copay,” “Coinsurance,” or “Patient Pay.” It is the amount that you, the patient, are responsible for paying. If you have not met your deductible for the year, you must pay costs up to the deductible amount before insurance will pay. Once you have met your deductible, you may be responsible for a portion of the allowed amount. This is called coinsurance. Some health services do not have coinsurance and/or deductibles. 

Once your visit/s have been processed, Experience Momentum’s Billing team will send you a statement for the amount you owe. Your cost includes any unpaid fees, copays, your coinsurance responsibility and any remaining amount up to your annual deductible or “out-of-pocket maximum” that you may owe. If your insurance plan pays the full allowed amount, you will not receive a bill. 

 
 
 

How Much Will I Owe?

Experience Momentum does not have the ability to pre-determine your out-of-pocket cost. We allow your insurance to process your claim based on the plan you hold with them.  

Here are some things to help you navigate:

  • Most insurance companies offer several different plans or subsidiaries. Thus, two patients with Blue Cross Blue Shield, for instance, may have completely different benefits, and therefore, completely different financial responsibilities. Some plans have no copays or deductibles; others may have a $10,000 deductible. Furthermore, some providers may not accept all plans from a particular insurance. This is why it is crucial that you investigate the details of your specific plan.  

  • If your insurance offers an online patient portal, sign up for it! These resources typically enable you to:  

  • Check your benefits 

  • Track your deductible 

  • See which providers in your area accept your particular plan 

  • Track your claims 

 

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